1. No Return Policy

Due to hygiene, safety, and personal care considerations, products sold on our website are categorized as cosmetic and intimate wellness products. Therefore, once a product has been delivered, it cannot be returned, exchanged, or refunded.

2. No Refund After Delivery

We do not offer refunds for delivered products under any circumstances, including but not limited to:

• Change of mind
• Personal preference
• Incorrect product selection by the customer
• Dissatisfaction with individual results
• Failure to read product details before purchase

3. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, leaking, or incorrect product, please contact us within 48 hours of delivery.

To process your request, please provide:

• Order number
• Clear photos of the product
• Photos of the outer packaging
• Unboxing video (recommended)

After verification, we may provide a replacement for the affected item.

4. Order Cancellation

Orders may be cancelled only before they are processed or shipped. Once an order has been shipped, cancellation requests cannot be accepted.

5. Refused Deliveries

Customers are requested not to refuse delivery after shipment. Orders refused at the time of delivery may not be eligible for future promotional offers, Cash on Delivery services, or special discounts.

6. Contact Us

For any concerns regarding your order, please contact us:

Email: aposishealthcare@gmail.com
Phone: +91 8733077838
Website: www.drmenx.com